Returns & Exchanges
We want you to be fully satisfied with your high-performance gear; therefore, ODLO offers a 30-day return policy for all products in their original, unworn condition. Please ensure all technical tags remain attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the unused apparel in its original packaging, ensuring all hangtags are intact and the shipment is securely sealed.
- 3.Label and Ship
Print the prepaid shipping label provided by the portal, attach it to your package, and drop it off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed within 5 to 7 business days.